The use of specialist contractors does not imply continuous supervision or guarantee of safety. Residents should report any concerns relating to communal areas to the estate's managing agent.
Alba Management Services (Alba) is the appointed managing agent responsible for the operational management and maintenance of communal areas at Pine Trees.
Communal grounds and garden maintenance across the Pine Trees estate are carried out by Buckland Landscapes, appointed by the estate’s managing agent, Alba. This specialist contractor is responsible for the upkeep of shared green spaces, landscaped areas, and woodland edges.
Services provided include routine maintenance of communal lawns, plantings, pathways, and other landscaped areas to ensure the estate remains attractive, tidy, and welcoming for all residents.
All works are scheduled and managed by Alba on behalf of the estate, and any maintenance issues can be raised via the website contact page/email or through Alba’s contact channels.
Cleaning of communal areas within apartment buildings is carried out by an appointed cleaning contractor on behalf of the estate's managing agent.
This service includes routine cleaning of shared internal spaces such as entrances, corridors, and stairwells, in accordance with an agreed cleaning schedule.
Health and safety inspections of the estate’s parks and shared outdoor spaces are carried out by an independent specialist contractor.
These inspections help ensure that communal areas are maintained in line with relevant UK health and safety guidance and good practice. Any issues identified are reviewed and addressed as part of the estate management process.
Residents are encouraged to report any concerns relating to shared outdoor areas via contact page/email or directly to the estate's managing agent.