Last updated: 02/01/2026

Pine Trees (“we”, “us”, “our”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, store, and protect personal data when you use our website or contact us in connection with the Pine Trees private housing estate in High Wycombe, United Kingdom.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Pine Trees
Private Housing Estate
High Wycombe, Buckinghamshire
Email: contact@thepinetrees.co.uk

We are the data controller for the personal data we collect.

We may collect and process the following information:

• Name
• Email address
• Phone number
• Property or address (if provided)
• Messages or enquiries submitted via the website
• Snagging or maintenance reports submitted by residents
• Technical data such as IP address, browser type, and basic usage data

We only collect personal data that is necessary and relevant.

We use personal data to:

• Respond to enquiries or requests
• Manage resident communications and updates
• Process snagging and maintenance reports
• Provide access to resident-only areas of the website
• Maintain and improve the website
• Comply with legal or regulatory obligations

We do not sell or rent personal data to third parties.

Under UK GDPR, we process personal data on the following lawful bases:

• Consent – where you have given clear permission
• Legitimate interests – for estate management and communication
• Legal obligation – where required by law

We may share personal data only where necessary, for example with:

• Estate management or maintenance contractors
• IT or website service providers
• Legal or regulatory authorities where required

All third parties are required to keep your data secure and use it only for the intended purpose.

We take reasonable technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure.

Personal data is stored securely and only retained for as long as necessary.

We retain personal data only for as long as required to:

• Fulfil the purpose it was collected for
• Meet legal or regulatory requirements

When no longer needed, data is securely deleted.

Under UK data protection law, you have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Restrict or object to processing
• Withdraw consent at any time
• Lodge a complaint with the Information Commissioner’s Office (ICO)

To exercise your rights, please contact us using the details above.

Our website may use basic cookies to ensure it functions correctly and to improve user experience.

You can control or disable cookies through your browser settings.

(If you want, I can provide a separate Cookie Policy.)

Our website may contain links to other websites. We are not responsible for the privacy practices or content of external sites.

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

If you have any questions about this Privacy Policy or how we handle your data, please contact:

Pine Trees
Email: contact@thepinetrees.co.uk